Privacy Policy

Last Updated: November 9, 2021

This Policy describes how OC Cherry Blossom Festival (“OCCBF” or “we”) treat personal information we collect online and offline, whether through our website, apps, social media, email, or phone number.

We collect and store different types of information about you when you create an account, buy tickets, or contact or communicate with us, including but not limited to, contact and billing information, name, address, phone number, email address, account information, username and passwords to our account, interactions with customer service, transactions and orders made on our services, and credit card information. We may also collect any information or questions you provide on our website, social media, or public space, like age, race, gender, unique identifiers, accessibility requirements, use data, or preferences.

We collect and use your information for many reasons, including without limitation, to process your ticket purchase, marketing, event management, research and aggregated analytics, or to provide you with service. We may contact or email you about your account, purchase, or future events or promotions. We may also use your information to protect our company, our customers, or our website, including detecting or preventing unlawful behavior. We will keep your information as long as it is necessary for our business, including without limitation, in resolving disputes, enforcing agreements, and as otherwise required by law.

We may share your information with event providers, partners, successors, vendors, and other third parties associated with the event and/or service provided, including without limitation, our ticketing vendor, credit card processor, technical service providers, event sponsors, venue, or event facilitators. We may also share your information in order to comply with applicable laws, including without limitation, responding to court orders or subpoenas, cooperating with governmental requests or investigations, or to investigate potential fraud or crimes. We may share your information for reasons not detailed in this policy.

You have the right to choose whether you receive marketing from us, to access your information, and to delete your information. You can opt out of receiving marketing or promotional emails from us by following the instructions provided in the marketing email or by contacting us at hello@occbfest.com. Even if you opt out of marketing emails, we will still contact you for account related matters, including information about your tickets or orders or changes to these policies. You can access, modify or request deletion of your information by contacting us at hello@occbfest.com. We will make any requested changes or deletions as soon as we can, but the information may stay in our backup files or retained as required by law.

California Consumer Privacy Act. If you are a California resident, you have the right to request the personal information we collected, shared, and sold in the past 12 months. You have the right to opt-out of the sale of your personal information to third parties, which you can do by clicking this “Do Not Sell My Personal Information” link and following the instructions or by emailing us at hello@occbfest.com. You have the right to request the deletion of your personal information. We will not discriminate against you for your exercise of these rights.

Our website and services are not directed at or intended for use by minors under the age of 13 in the U.S. We do not knowingly collect personal data from minors, unless such collection is with parental consent. If we learn that we have inadvertently collected personal information of a minor without parental consent, we will promptly delete such personal data as required by law. To the extent the minor is a California resident, minors between the age of 13 and 16 must opt-in to any sale of personal information, and minors under the age of 13 must have parental consent for the sale of personal information. All minors have the right to opt-out at a later time.

We take steps to make sure your information is protected. We have security measures to protect your information, however, the internet is not 100% secure and we cannot guarantee that your use of our website will be completely safe. If you believe any unauthorized use of your personal information has occurred, please contact us.

Our Privacy Policies may change and be updated from time to time as required by law, so please check our website periodically for any updates. Your continued use of our website and services shall constitute your acceptance of our Policies or revised Policies. If you have any questions or concerns about our Privacy Policies, you can email us at hello@occbfest.com.